Shipping & Return Policy
At AuthenticFab, we guarantee authenticity or your money back.ALL SALES ARE FINAL WITH THE EXCEPTION OF, ITEMS THAT HAVE BEEN PROVEN UNAUTHENTIC BY ONE OF OUR TRUSTED AND APOVED THIRD PARTIE AUTHENTICATORS.If you wish to return an item because you feel the item sold is not authentic, we would require you to provide a documentation that proves that indeed, the exact item you purchased from us, is not authentic. We only accept documentation proof of inauthenticity either from a well-organized reputable authenticator or expert or the original designer store. Please be assured, your satisfaction is our goal therefore, we will work together on the matter to resolve it amicably.
STEPS TO FOLLOW
1. A written request must be filed by email to email@example.com within (2) business days of delivery as proven by the tracking number.
2. Any and all items must be unworn or not used and in it original condition, with it labels and tags attached.
3. Item must be shipped back to Authenticfab no later than two business days from when the prepaid return label was provided as confirmed by the tracking number
4. Request a receipt as proof that the package has been scanned when dropping off for return. Authenticfab is not responsible for packages that do not appear as scanned when dropped off.
5. Upon receipt of your return, a thorough inspection and a verification of unauthenticity,you will receive a refund to your original payment method within 4-10 business days, after confirmation of your return, is approved.
AuthenticFab can not accept international returns at the moment. Please note, if an international package is returned to sender the client will be responsible for all incurred fees.
Both domestic and international packages are shipped with either UPS,FEDEX OR USPS and signature confirmation is required. Our products are shipped in nondescript packaging manner. Domestic standard shipping will take approximately 6-9 business days to arrive from the order date whereas international shipping will take approximately 8-25 business days: Shipping is FREE on all domestic orders above $1000. It’s $50 flat shipping cost for all International orders.
Expedited shipping is only available for domestic shipments in the U.S. and will take approximately 3-5 business days to arrive from the order date. Shipping costs are as follows: $75 shipping for all expedited US orders. Please note that purchases placed after 4pm ET are considered as made the next business day. Fulfillments are not processed on weekends and federal holidays. Depending on the shipping type, you should expect to receive your tracking details 3-5 business days before you receive the item. All shipments are tracked and insured.
Delivery & Signature Confirmation
Because we value your purchase and business, we take precautions to protect your order at all times. All orders require signature upon delivery, by the carrier.
AuthenticFab does not represent any designer products it sells neither is AuthenticFab associated, with any designer brand and products. All the brand names we resell, are the trademarks of their respective owners. AuthenticFab is an independent luxury dealer/reseller.
Item Description & Representation
Kindly look carefully at all pictures and descriptions provided. Items are sold as they are therefore pay attention to details such as sizes. Coloring of an item may slightly differ in reality due to light reflections and angles during photo progress. Please feel free to contact us with any other questions at firstname.lastname@example.org